Cookie Policy

The short version

We use cookies sparingly. No advertising cookies. No tracking across other websites. Essential cookies keep the platform working. Analytics cookies help us improve it — and you can turn those off.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember things — like whether you’re logged in — so you don’t have to start from scratch every visit.

The cookies we use

Essential cookies — always on

These are required for TrustTech to function. Without them, you can’t log in or use the platform. They cannot be disabled.

• Session cookie — Keeps you logged in. Lasts until you log out or close your browser.
• CSRF token — Protects against cross-site request forgery attacks. Session duration.
• Preferences — Remembers your display and notification settings. 1 year.

Analytics cookies — optional

These help us understand how the platform is used so we can improve it. They collect anonymised, aggregated data — we can’t identify you from it. You can disable these in your account settings.

• Analytics session — Tracks page views and feature usage (anonymised). 30 days.

What we don’t use

• Advertising cookies — We don’t run ads. Full stop.
• Social media tracking pixels — We don’t embed Facebook, Twitter, or other social trackers.
• Cross-site tracking — We don’t follow you around the internet.
• Third-party marketing cookies — None.

Managing your cookies

In your account settings: You can disable analytics cookies under Settings → Privacy.

In your browser: You can block or delete cookies at any time through your browser settings. Note that blocking essential cookies will prevent you from logging in.

Changes

If we add new cookies, we’ll update this policy and let you know. We won’t add advertising cookies — that’s not how we operate.

Questions?

Email privacy@trusttech.nz — we’ll explain anything that isn’t clear.